Refund Policy

At Form Cue, operated by White Blink Private Limited, we are committed to delivering exceptional services to our users. This Refund Policy outlines the circumstances under which we offer refunds and the conditions that apply.

1. Subscription Plans and Billing

Monthly Subscriptions: Users subscribe to our services on a monthly basis, choosing from various plans that offer different usage limits and features.

Free Trials: Select plans come with a 30-day free trial period.

Add-On Options: Users may purchase additional usage limits through add-on options.

Customized Plans: We offer customized plans for select users based on their spending patterns with us.

Billing Cycle: Subscriptions renew automatically at the end of each billing cycle unless canceled.

2. Cancellation Policy

Flexible Cancellation: Users may cancel their subscription at any time through their account settings.

Service Continuation: After cancellation, services will continue until the end of the current billing period.

Non-Renewal: Canceled subscriptions will not renew for the subsequent billing cycle.

3. Refund Eligibility

We offer refunds under the following specific condition:

Accidental Renewal Charges: If you were charged for the next month of service but intended to cancel your subscription—and there has been no usage activity on your account since the charge—you are eligible for a refund of that month's subscription fee.

Please Note:

• No Refunds for Partial Use: We do not provide refunds or credits for partial months of service or unused features.
• One-Time Add-Ons: Purchases of add-on options are non-refundable.
• Free Trial: Charges incurred after the expiration of a free trial are non-refundable unless they meet the criteria for accidental renewal charges as stated above.

4. How to Request a Refund

Time Frame: Refund requests must be submitted within 5 days of the charge date.

Contact Us: Submit your refund request by contacting our support team at refunds@formcue.com

Required Information: Please include your account details and the reason for your refund request.

5. Prohibited Activities and Non-Refundable Circumstances

Refunds will not be issued under the following circumstances:

• Violation of Terms: Engaging in activities that violate our Terms of Service or any other policies.
• Reverse Engineering: Attempting to reverse engineer, decompile, or disassemble any part of the Form Cue application.
• Reselling or Redistribution: Reselling, distributing, or sublicensing our services without explicit written permission.
• Illegal Use: Using Form Cue for any unlawful purposes or activities that promote illegal actions.
• Malicious Activities: Using the platform to distribute malware, spam, or any other harmful content.

Engaging in any prohibited activities may result in immediate termination of your account without a refund.

6. Changes to This Refund Policy

Modifications: We reserve the right to modify this Refund Policy at any time.

Notification: Changes will be posted on this page with an updated revision date.

Effective Date: Modifications become effective immediately upon posting.

7. Governing Law

This Refund Policy is governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

8. Contact Information

If you have any questions or concerns about this Refund Policy, please contact us at: