Privacy Policy

1. Introduction

Welcome to Form Cue (“we,” “us,” or “our”), operated by White Blink Private Limited, located at 1/1 Periot, Gajendra Nagar, Off Hosur Road, Post, Adugodi, Bengaluru, Karnataka 560030, India. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website formcue.com, including any subdomains, web apps, mobile and desktop applications, browser extensions, or other media forms related or connected thereto (collectively, the “Site”).

By accessing or using our platform, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

2. Scope of This Policy

This Privacy Policy applies to all users of our website (formcue.com), including any subdomains, mobile and desktop applications, browser extensions, or other media forms related or connected thereto (collectively, the "Services"). By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

3. Information We Collect

a. Personal Data: We may collect personally identifiable information that you voluntarily provide to us when you register for an account, subscribe to a plan, or engage in any activities on the Services. This may include: Name, Email address, Billing address, Payment information (Note: We use third-party payment processors and do not store full credit card details on our servers), Contact details.

b. Form Data: When you create forms and collect responses using our Services, we store the content of those forms and the responses provided by participants. This data may include text, images, audio, video, or other multimedia content. You own and control this data, and we access it only to provide the Services, for technical support, or at your direction.

c. Derivative Data: Our servers automatically collect information when you access the Services, such as IP address, Browser type and version, Operating system, Access times and dates, Pages viewed directly before and after accessing the Services.

d. Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our Services. These technologies help us understand user behavior, remember your preferences, and improve our Services.

4. How We Use Your Information

We may use the information we collect from you for various purposes, including: Account Management, Service Delivery, Communication, Customer Support, Analytics, Compliance and Enforcement.

5. Disclosure of Your Information

a. Third-Party Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as Payment processing, Data analysis, Email delivery, Hosting services, Customer support. These third parties are prohibited from using your personal information for any other purpose.

b. Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

c. Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

d. With Your Consent: We may disclose your personal information for any other purpose with your consent.

6. Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information and to protect it from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We may retain certain information after account deletion in aggregated or anonymized form.

9. Your Rights and Choices

You have the right to access, correct, or update your personal information at any time through your account settings. You may opt out of receiving promotional emails by following the unsubscribe instructions provided in those emails. Please note that you may still receive transactional emails related to your account. You may request the deletion of your personal data by contacting us. We will respond to your request in accordance with applicable laws.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete such information.

11. Subscription Plans, Payments, and Refunds

Form Cue offers various subscription plans with different usage limits and features. Payments are processed securely through third-party payment processors, and your payment information is not stored on our servers. Subscriptions can be cancelled at any time but will remain active until the end of the paid period. Refunds are available only if you were charged for a subscription renewal but intended to cancel, and there has been no usage activity in your account since the renewal charge.

12. Prohibited Activities

To maintain a safe and lawful environment, you agree not to: Reverse Engineering, Reselling, Unlawful Use, Malicious Activities, Abusive Behavior, Unauthorized Access.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this Privacy Policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification). You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy, please contact us at:

White Blink Private Limited
1/1 Periot, Gajendra Nagar, Off Hosur Road, Post, Adugodi, Bengaluru, Karnataka 560030, India

Email: legal@formcue.com